14 1 30 Tjiptono, Fandy Primary Author mixed material 9786230135361 YOGYAKARTA ANDI 2023 Riset_pemasaran.jpg.jpg Tjiptono, Fandy Primary Author Diana, Anastasia Primary Author mixed material 9786230128943 YOGYAKARTA ANDI 2022 Manajemen_Keuangan.png.png Tjiptono, Fandy Primary Author Diana, Anastasia Primary Author mixed material 9786230129391 YOGYAKARTA ANDI 2022 Manajemen_dan_strategi_kepuasan_pelanggan.jpg.jpg Tjiptono, Fandy Primary Author mixed material 9786230129186 YOGYAKARTA ANDI 2022 Service_management_mewujudkan_layanan_prima.jpg.jpg Tjiptono, Fandy Primary Author Chandra, Gregorius Primary Author mixed material 9786230104176 YOGYAKARTA ANDI 2020 Pemasaran_Strategik.jpg.jpg Tjiptono, Fandy Primary Author mixed material 9786530102295 YOGYAKARTA ANDI 2019 Strategi_Pemasaran.jpg.jpg Tjiptono, Fandy Primary Author mixed material 9789792990836 YOGYAKARTA ANDI 2019 pemasaran_jasa.jpg.jpg Tjiptono, Fandy Primary Author Chandra, Gregorius Primary Author mixed material 9786230103032 YOGYAKARTA ANDI 2019 Service%2C_Quality_dan_Customer_Satisfaction.jpg.jpg Tjiptono, Fandy Primary Author Diana, Anastasia Primary Author mixed material 9786230104169 YOGYAKARTA ANDI 2020 Pemasaran.jpg.jpg Tjiptono, Fandy Primary Author Chandra, Gregorius Primary Author mixed material 9789792953848 YOGYAKARTA ANDI 2016 Service%2C_Quality_%26_Satisfaction.jpg.jpg Tjiptono, Fandy Primary Author Diana, Anastasia Primary Author mixed material 9789792960310 YOGYAKARTA ANDI 2016 pemesaran.jpg.jpg Tjiptono, Fandy Primary Author Gregorius Chandra Primary Author mixed material 9789792927856 YOGYAKARTA ANDI 2011 Service%2C_Quality_%26_Satisfaction_%28Edisi_3%29m.jpg.jpg Tjiptono, Fandy Primary Author DIANA, Anastasia Additional Author mixed material 9797310876 YOGYAKARTA ANDI 2003 Total_Quality_Management_%28TQM%29.jpeg.jpeg Tjiptono, Fandy Additional Author Gregorius Chandra Additional Author mixed material 9797316092 YOGYAKARTA ANDI 2005 Service_Quality_Satisfaction_EdI.jpg